Kanowah Privacy Policy

Effective date: Novermber 17, 2015

1. Introduction

Welcome to Kanowah.

Kanowah Collective OÜ (“we,” “us,” or “our”) operates the website https://kanowah.com (the “Service”). This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit or interact with our Service.

We are committed to safeguarding your personal information and ensuring transparency about how we handle your data. By using our Service, you agree to the collection and use of your information as described in this Privacy Policy. Terms that are not defined here have the same meanings as in our Terms & Conditions.

Our Terms & Conditions, together with this Privacy Policy, form the complete agreement between you and Kanowah (the “Agreement”).

2. Key Definitions

  • Service: The website https://kanowah.com operated by Kanowah Collective OÜ.
  • Personal Data: Any information about a living individual that can identify them, either alone or in combination with other data.
  • Usage Data: Information collected automatically through your interaction with our Service, such as IP address, browser type, and page visit duration.
  • Cookies: Small text files stored on your device to track information and improve your experience.
  • Data Controller: The entity (in this case, Kanowah) that determines the purposes and methods of processing personal data.
  • Data Processors (Service Providers): Third parties that process personal data on our behalf to deliver the Service.
  • Data Subject: The individual whose personal data is being processed (you, the User).
  • User: Any person who interacts with our Service, corresponding to the Data Subject.

3. Information Collection and Use

We collect various types of information for different purposes to provide and improve the Kanowah Service.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. This Personal Data may include, but is not limited to:

  1. Email address
  2. Name
  3. Billing information
  4. Cookies and Usage Data

We may use your Personal Data to send you newsletters, marketing materials, or other communications that might interest you. You can always opt out of these communications by following the unsubscribe link in our emails.

Usage Data

We may also collect information automatically through your browser when you visit the Service (“Usage Data”). This Usage Data can include details like your device’s IP address, browser type, browser version, the pages you visit on our website, the time and date of your visit, how much time you spend on each page, unique device identifiers, and other diagnostic data.

If you access the Service via a mobile device, this Usage Data may also include information such as your mobile device’s unique ID, IP address, mobile operating system, the type of mobile browser you use, and other diagnostic information.

Tracking Cookies Data

We use cookies and similar tracking technologies to monitor the activity on our Service and store certain information.

Cookies are small files that may include a unique identifier. These are sent to your browser from a website and stored on your device. We also use beacons, tags, and scripts to collect and track information to improve our Service.

You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, if you do not accept cookies, some parts of the Service may not function properly.

Examples of cookies we use:

  1. Session Cookies: We use these to operate the Service and maintain your session.
  2. Preference Cookies: These remember your preferences and settings to enhance your experience.
  3. Security Cookies: We use these for security purposes to protect your data and the Service.
  4. Advertising Cookies: These help serve you ads that might be relevant to your interests.

5. Use of Data

Kanowah uses the data we collect for various purposes, including:

  1. To provide and maintain our Service.
  2. To notify you about updates or changes to our Service.
  3. To enable you to participate in interactive features when you choose to.
  4. To provide customer support.
  5. To analyze and gather valuable insights so we can improve our Service.
  6. To monitor usage of the Service.
  7. To detect, prevent, and address technical issues.
  8. To fulfill any other purpose for which you provide the data.
  9. To carry out our obligations and enforce our rights arising from any contracts between you and us, including billing and collections.
  10. To send you notices about your account or subscription, including renewal and expiration notices.
  11. To provide you with news, special offers, or general information about other products and services that are similar to those you’ve purchased or inquired about (unless you’ve opted out).
  12. In any other way we describe when you provide the information.
  13. For any other purpose with your consent.

6. Retention of Data

We keep your Personal Data only for as long as necessary to provide our services and meet the purposes outlined in this Privacy Policy. We may also retain it to comply with legal obligations, resolve disputes, or enforce our agreements and policies.

Usage Data is generally kept for a shorter period of time, but in some cases, we may retain it longer if it’s needed to improve our Service or meet legal requirements.

7. Transfer of Data

Your information, including Personal Data, may be transferred to and stored on computers located outside your state, province, or country, where data protection laws may be different.

If you’re located outside the United States and provide us with your information, please note that we transfer and process your data in the United States.

By using our Service and submitting your information, you consent to this transfer. We take reasonable steps to ensure your data is protected and handled securely, and no transfer will happen to any organization or country without adequate security controls in place.

8. Disclosure of Data

We may share your personal information in the following situations:

  1. For Legal Reasons We may disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a government or law enforcement agency).
  2. In a Business Transaction If Kanowah is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction.
  3. Other Cases

We may also disclose your information to:

  • Our subsidiaries and affiliates.
  • Contractors, service providers, and other third parties that help us run our business.
  • Fulfill the purpose for which you provided it.
  • Include your company’s logo on our website (if you’ve provided permission).
  • Any other reason disclosed to you when you share the information.
  • With your consent in any other case.

9. Security of Data

We take the security of your data seriously. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we use commercially accepted practices to protect your Personal Data, we cannot guarantee its absolute security.

10. Data Breach Notification

In the unlikely event of a data breach, we will notify affected users as required by applicable laws, including GDPR and CCPA. We will take immediate steps to contain the breach and ensure the security of your data.

11. Your Data Protection Rights (GDPR)

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). You can read more about GDPR at this link.

We aim to provide you with reasonable ways to access, update, limit, or delete your Personal Data. If you wish to know what information we hold about you or would like your data removed from our systems, please email us at [your contact email here].

In certain cases, you have the following data protection rights:

  1. Access and Update: You can request access to the personal information we have on you, and update or delete it.
  2. Rectification: If the information we hold is inaccurate or incomplete, you have the right to request that we correct it.
  3. Object: You can object to how we process your Personal Data.
  4. Restriction: You can request that we restrict the processing of your personal information.
  5. Data Portability: You can request a copy of your Personal Data in a structured, machine-readable format.
  6. Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.

Please note, we may ask you to verify your identity before responding to these requests, and some services may not be available if certain data is deleted or restricted.

If you have concerns about how we handle your data, you have the right to file a complaint with your local data protection authority in the EEA.

12. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the U.S. requiring commercial websites and online services to post a privacy policy. Its reach extends beyond California, covering any company in the U.S. (and potentially worldwide) that collects personally identifiable information from California consumers. The law mandates that these businesses clearly display what information is being collected, with whom it is shared, and that they comply with their posted privacy policy. You can learn more about CalOPPA here.

In line with CalOPPA, we agree to the following:

  1. You can visit our site anonymously.
  2. Our Privacy Policy link includes the word “Privacy” and is easy to find on the homepage of our website.
  3. We will notify users of any privacy policy changes on this Privacy Policy page.
  4. You can change your personal information by contacting us at [your contact email here].

Our Policy on “Do Not Track” Signals

We honor “Do Not Track” (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place. DNT is a setting in your web browser that informs websites you do not wish to be tracked.

To enable or disable DNT, visit the Preferences or Settings section of your web browser.

13. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights allow you to:

  1. Access the personal information we hold about you, including:
  2. The categories of personal information we collect.
  3. The sources from which we collect your personal information.
  4. The business purposes for collecting or sharing this information.
  5. The categories of third parties we share personal information with.
  6. Specific pieces of personal information we have collected.
  7. A list of any categories of personal information we’ve sold or disclosed for business purposes, and the third parties we shared it with.
  8. Request the deletion of your personal information from our records, and we will direct our service providers to do the same, unless an exception applies.
  9. Opt-out of the sale of your personal information. Kanowah does not sell your personal information, and you are the sole owner of your data.

Please note that exercising these rights may affect your experience with our Service. Certain functions may not work without your personal information. However, we will never discriminate against you for exercising these rights.

To make a request, please contact us at privacy@kanowah.com.

14. Service Providers

We may use third-party companies to help deliver our Service or analyze how it’s used. These companies have access to your Personal Data only to perform their tasks on our behalf, and they are obligated not to use it for any other purpose.

15. Analytics and Remarketing

We use third-party services like Google Analytics to track and report on website activity. Google may use the data it collects to personalize ads on its advertising network. For more information about Google’s privacy practices, visit Google Privacy Terms.

We may also use remarketing services like Google Ads or Facebook to show you ads after visiting our website. These services use cookies to serve ads based on your past visits to our site.

To opt out of Google Analytics or customize Google Ads, visit Google Ads Settings. For Facebook ad preferences, visit Facebook Ad Settings.

16. Payments

We offer paid services and use third-party payment processors like Stripe. Kanowah does not store your payment card details. All payment data is securely handled by these third-party processors, which comply with PCI-DSS standards. For more information, you can view Stripe’s Privacy Policy here.

17. Links to Other Sites

Our website may contain links to third-party sites that we do not operate. If you click a link to another site, you will be directed to their website. We recommend reviewing the Privacy Policy of every site you visit, as we are not responsible for their content, privacy policies, or practices.

18. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with Personal Data, please contact us immediately, and we will remove the data from our servers.

19. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or a notice on our Service before the changes become effective.

We recommend reviewing this Privacy Policy periodically for updates. Continued use of our Service after any changes signifies acceptance of those changes.

20. Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@kanowah.com